The Fidelity Investments Customer Support Team
Dedicated to Empowering Your Trading Success
At Fidelity Investments, our focus is on facilitating a seamless and prosperous trading experience. Our skilled support team is committed to assisting with any inquiries or challenges, ensuring your journey is smooth.
Get in Touch TodayReach Out to Our Expert Support Team
Live Chat
Round-the-clock assistance available via the Fidelity Investments platform.
Start a Live Chat ImmediatelyEmail Support
Prompt responses for frequently asked questions. Personalized support within one business day.
Send EmailPhone Support
Dependable support for urgent or complex issues, available Monday through Friday from 9 AM to 6 PM (EST) at Fidelity Investments.
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Follow us on Instagram, TikTok, and YouTube for the latest updates and support news.
Follow UsHelp Center
Access a wide array of resources, guides, and tutorials right at your fingertips.
Explore the Fidelity Investments Help DeskCommunity Forum
Connect with our vibrant community, exchange insights, and find solutions to your inquiries.
Join as a MemberReach out to us at your convenience
Live Chat
24/7
Support is ready when you need it most
Email Support
Our team responds to support requests within 24 hours.
Quick help available during business hours
Phone Support
Operational on weekdays only
Open from 9 AM to 6 PM Eastern Standard Time
Help Center
Always available
Receive prompt assistance whenever necessary.
Effortless Support Access
1. Log In
Sign into your Fidelity Investments account through the official website by submitting your login credentials.
Navigate to the Help Center
Locate the "Support" or "Help" option, commonly situated at the footer or within the navigation menu, to connect with our assistance team.
Choose Your Preferred Support Method
Opt for live chat, email correspondence, telephonic assistance, or utilize our self-service tools as your situation requires.
4. Provide Details
For pressing issues, provide your account information along with a detailed description of your concern to expedite resolution.
Discover a multitude of markets and trading prospects
Help Center
Visit our comprehensive Resource Center for in-depth manuals, video tutorials, and educational resources.
Access ResourceFAQs
Discover prompt answers to frequently asked questions about the features of Fidelity Investments.
Access ResourceVideo Tutorials
Explore comprehensive video guides to master the tools and functionalities provided by Fidelity Investments.
Access ResourceCommunity Forums
Join a vibrant community of traders at Fidelity Investments to exchange strategies and market insights.
Access ResourceEnhance Your Earnings with Professional Guidance and Strategies.
Clarify Your Issue: Offer detailed descriptions along with relevant data for faster resolution.
Share your account information, including screenshots and vital details for more efficient support.
Choose Your Support Channel: Use live chat for urgent matters, or email for detailed inquiries.
Access the Fidelity Investments Support Center for quick resolutions to common challenges.
Gather your necessary information — account details, transaction IDs, and screenshots to expedite assistance.
In cases where there’s no reply, attempt reconnecting via the same communication channel or explore other contact methods.